Privacy Policy

We take your privacy seriously. This policy describes how we collect and use your data.

ALEX COMMERCE TRADE LTD
Website: devices4you.com
Email: info@devices4you.com

Effective Date: 01.01.2026

1. Introduction

This Privacy Policy explains how ALEX COMMERCE TRADE LTD (“Company”, “we”, “us”, “our”) collects, uses, discloses, and protects your personal data when you visit or make a purchase from devices4you.com (“Website”).

We are committed to protecting your privacy and complying with the UK GDPR, the Data Protection Act 2018, and where applicable, the EU GDPR.

2. Data Controller

ALEX COMMERCE TRADE LTD is the data controller responsible for your personal data.

Contact details:
📧 Email: info@devices4you.com

3. Personal Data We Collect

We may collect and process the following data:

A. Information You Provide

Full name
Email address
Billing and shipping address
Phone number (if provided)
Payment information (processed securely via Stripe)

Note: We do not store full payment card details. Payment data is securely processed by Stripe.

B. Automatically Collected Information

IP address
Browser type and device information
Pages visited
Purchase history
Cookies and usage data

4. How We Use Your Data

We use your personal data to:

Process and fulfill orders
Deliver purchased electronic devices
Provide customer support
Send order confirmations and updates
Prevent fraud and enhance security
Improve website performance and user experience
Comply with legal obligations

We rely on the following lawful bases under UK GDPR:

Performance of a contract
Legal obligation
Legitimate interests
Consent (for marketing communications)

5. Payments

We use Stripe to process payments. Stripe processes your payment data in accordance with its own privacy policy. We recommend reviewing Stripe’s privacy policy for more information on how your payment data is handled.

6. Cookies & Analytics

We use cookies to:

Enable website functionality
Remember your preferences
Analyse traffic and performance
Improve user experience

You can manage cookie preferences through your browser settings. Where required by law, we obtain consent before placing non-essential cookies.

7. International Transfers

As we sell globally, your data may be transferred outside the UK or European Economic Area (EEA).

When this occurs, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs)
Transfers to countries with adequacy decisions

8. Data Retention

We retain personal data only as long as necessary to:

Fulfill contractual obligations
Comply with legal requirements (e.g., tax laws)
Resolve disputes
Enforce agreements

9. Your Rights (UK & EU Users)

Under UK GDPR and EU GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion ("right to be forgotten")
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

To exercise your rights, contact:
📧 info@devices4you.com

10. Data Security

We implement appropriate technical and organisational security measures to protect your data from:

Unauthorised access
Loss
Misuse
Alteration

Payments are securely processed using encrypted connections (SSL).

11. Children’s Privacy

Our website is not specifically directed at children. We do not knowingly collect personal data from children under 13 without parental consent.

If you believe a child has provided personal data, please contact us and we will remove the information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

ALEX COMMERCE TRADE LTD
Website: devices4you.com
Email: info@devices4you.com

Delivery Terms and Conditions